Have questions about ordering custom gift boxes, corporate gifting programs, realtor closing gifts, personalization, or shipping? We've answered the most common questions below. Whether you're ordering one thoughtful gift or managing client gifting for your entire company, Mercy Forest Co. makes gifting simple, beautiful, and meaningful.
If you don't find an answer to your question in this section, please contact us and ask!
Shipping & Ordering
How quickly do your gift boxes ship?
Most ready-to-ship gift boxes leave our studio within 2 business days. Once shipped, most orders arrive within another 2 business days. Need your gift to arrive on a specific date? Simply choose your preferred delivery date during checkout, and we'll schedule the shipment accordingly.
Can I schedule gifts for future delivery?
Yes! Whether you're celebrating a home closing, employee anniversary, client birthday, or holiday, you can select a future delivery date during checkout.
Do you ship nationwide?
Yes! Mercy Forest Co. ships anywhere in the United States. We carefully package every gift so it arrives beautifully presented and ready to impress.
Can I send gifts to multiple addresses?
Absolutely. Our corporate gifting clients frequently send gifts to dozens—or even hundreds—of recipients across the country. We make bulk gifting easy.
Can I hand-deliver a gift?
Yes! Simply ship the order to yourself or choose local pickup if you're near Independence, Minnesota. Then present it personally whenever you'd like.
Corporate Gifting Questions
What types of businesses do you work with?
We partner with businesses of all sizes, including:
- Real estate professionals
- Construction companies
- Financial advisors
- Healthcare organizations
- Private equity firms
- Manufacturing companies
- Law firms
- HR and People teams
Whether you're recognizing employees, thanking clients, or celebrating milestones, we'll build a gifting solution that fits your brand.
Do you offer corporate gifting programs?
Yes! Mercy Forest Co. offers several gifting solutions including:
- Ready-to-Ship Gifts
- Logo Swap Program
- Custom Curated Gift Programs
- Bespoke Products Hub
Each program is designed to simplify ongoing client and employee gifting.
Can you manage gifting throughout the year?
Yes! Many clients use us as their outsourced gifting department.
We can:
- store inventory
- personalize gifts
- include handwritten notes
- ship on demand
- manage recipient addresses
- schedule deliveries
- package everything beautifully
You simply tell us who to send gifts to—we handle the rest.
Custom Gift Questions
Can I customize a gift box?
Absolutely.
You can personalize many gifts with:
- laser engraving
- embroidered items
- branded packaging
- company logos
- custom note cards
- custom product selections
Our team will work with you to create a gift that's uniquely yours.
Is there a minimum order for custom gifts?
Our Custom Curated Program typically begins at 15 gifts, although we're happy to discuss projects of all sizes.
Can you add my company logo?
Yes!
Our Logo Swap Program makes it easy to replace Mercy Forest branding with your own logo, creating a polished branded gifting experience without designing an entirely new gift.
Realtor Gifting
Do you work with real estate agents?
Yes! Realtor gifting is one of our specialties.
We help agents celebrate:
- Closing gifts
- Home anniversaries
- Referrals
- New construction
- Luxury home purchases
- Client appreciation
- Holiday gifts
Many of our gifts can also be personalized with names, addresses, or custom engraving.
Employee Gifts
Do you offer employee appreciation gifts?
Absolutely.
Popular occasions include:
- New hires
- Work anniversaries
- Birthdays
- Promotions
- Retirement
- Sympathy
- Wellness
- Holiday gifting
Returns
What if my gift arrives damaged?
Please contact us as soon as possible with photos of the damaged items. We'll make it right by replacing damaged products whenever possible.
Do you accept returns?
Because many gifts are personalized or shipped directly to recipients, we generally do not accept returns. However, if there's an issue with your order, please contact us—we're committed to making things right.
Mercy Forest Co.
What makes Mercy Forest Co. different?
We're more than a gift box company.
Mercy Forest Co. serves as your gifting partner, helping businesses build stronger relationships through intentional, beautifully curated gifts.
Every gift includes:
- premium products
- thoughtful presentation
- handwritten notes
- optional personalization
- fast shipping
- exceptional customer service
Whether you're sending one meaningful gift or managing hundreds throughout the year, we make gifting effortless.
